“The hemodialysis den is beautiful, and the team is very accommodating. I prefer this unit more than the others I have been in. The TV and attractive environment makes dialysis more comfortable.”

– Pamela

“All the staff are very attentive and kind. Bingo and special celebrations are my favorite activities. My favorite celebration is the Veteran’s Day party. It is always well thought out and the snacks are so good! The facility is always clean!”

– Madeline

“My dad thrived at Symphony and is thankfully able to return home! Symphony was able to asses my dad’s individual needs, and properly care for him. The communication throughout his stay was great. I would definitely recommend Symphony to family and friends.”

– Ruste

“I tell all my friends, if you need to go somewhere for care, this is the place to be. They treat you like family and everyone is so nice. The food is not bad, but the popcorn is the best.”

– Elaine

Mrs. Coffee stayed with us in 2021 and received on-site dialysis at Symphony Applewood. Below are her comments regarding her experience.

Q: Can you tell me a little about what your first impressions were when you can to Symphony Applewood for the first time?

A: “I remember how nice my room was and how caring and respectful the staff were when I first came here, you all made me feel comfortable. You don’t know what to expect when you come from the hospital to a place you never been and it can make you worry. But when I got here, I felt really good.”

Q: I heard you wanted to hold off on your discharge home, what concerns do you have?

A: “I don’t have any concerns. It feels like I’m leaving family, you know. I got to know the nurses and the other patients here and we became friends and I’m really going to miss everyone. I hate to leave because there’s no stress, nothing to worry about, I can rest with no stress.”

Q: What can you tell me about your overall experience with our on-site dialysis boutique?

A: “I love it! I didn’t have to worry about going outside and leaving the building all day. The Concerto staff are amazing! They treated me with care and respect and everything was really convenient. I liked that each chair has its own TV that you can watch whatever you want and have privacy too. The chairs were nice and comfortable I was able to sit back and really relax, you couldn’t do any better than what you all are doing here.”

Q: What did you do after your dialysis treatment?

A: “I would go back to my room and have lunch, then I would take a nap for a little while. But, I didn’t want to nap too long because you can always do something here if you’re willing to. There are activities going on that are fun and you get a chance to visit with the other residents and patients here.”

Q: Is Symphony Applewood somewhere you would recommend to people looking for short-term rehab, or on-site dialysis, or to stay for long-term care?

A: “Yes! I told my kids that when I get to a point where I need more help caring for myself that I want to come here! This is a great place where it feels nice to be and everyone takes really good care of me and treats me with respect and it’s just really beautiful here.”

“While at home, I was so sick that I went to the emergency department for help. I ended up staying in the hospital for over 5 days. During my hospital stay, I continued to feel lethargic, weak, I couldn’t eat or drink, and could no longer walk. The hospital and I decided a short stay at a skilled nursing facility would be best, so I choose Symphony. During my time at Symphony, the staff were empathetic and caring. Everyone was so persistent with getting me better. They spent quality time making me comfortable, they were aggressive in moving me towards a better health outcome, they were quick with call light response times, and overall, they went above and beyond to promote a healthy recovery. Symphony has a home-like environment and has wonderful clinicians, rarely do you find both in one package.”

– Dewan

“My mother’s treated as family. She is loved.”

– Daniel (son of guest)